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Resources, Support Services

The true cost of using loan sharks

Becoming a victim of a loan shark can happen to anyone, anywhere, in any situation. But there is help on hand, in the form of the Illegal Money Lending Team – not the police – who can stop loan sharks from terrorising their victims.

Here’s just one story:

A father has told how he is looking forward to a happy Christmas this year, free from the grip of a loan shark for the first time in 15 years.

Anthony, 39, borrowed over £10,000 in small loans from someone he thought was a family friend and a legitimate lender over the years to help him through difficult and expensive times, like Christmas. 

But following an investigation by the England Illegal Money Lending Team, he was horrified to discover that the lender was not authorised and was in fact a loan shark who had been profiting from his family.

Anthony, a father of four, said: “I was absolutely fuming. I am so angry that he was effectively profiting from our misfortune. He had taken money off my kids to fund his own life.

“The interest was just horrific. I had to pay back £60 or £70 on top of every £100 I borrowed. Over the years I have borrowed over £10,000, so that’s a lot of profit he has made from me – thousands and thousands of pounds.”

Anthony said Christmas was often the biggest thing he needed to borrow money for and the loan shark knew that, turning up to offer money exactly when it was needed.

“The first loan was £500 and I paid that off, but there is always something that comes up, especially when you have got kids,” he said.

“Christmas was the biggest one, we had two or three loans, maybe even more over the Christmas period. You want your kids to have a good life and you want to be able to have a decent Christmas and make memories with them. If someone is there saying here is some money you can pay back a bit a month, it’s too easy not to do it.”

Anthony believed the lender was legitimate, but when he struggled to repay, he realised something was amiss when he was suddenly faced with threats and intimidation.

That included the lender turning up at his home when he was out and making inappropriate sexual comments to his wife and daughter.

“He really put the pressure on – turning up at my house when my wife was home alone and saying sleazy comments to her like suggesting there were other ways to pay. It got really tough,” he said.

But it was only when officers from the IMLT paid him a visit that he realised the truth.

Another borrower had reported the lender and Anthony was found to be one of a large number of people who had been targeted.

“Hindsight is a wonderful thing, maybe I should have noticed the signs when he just scribbled it down on a piece of paper, but it was just so easy at the time,” he said.

“It angers me because I have been made to feel like a fool. I have funded someone else’s life and to find out afterwards there were so many other people he was making money off – it just makes me so angry.”

The illegal lender has now been jailed following the IMLT’s intervention and Anthony and his family are looking forward to a Christmas without worrying about an unwelcome visit.

“It’s a vile thing to have hanging over your head – it’s like being stuck in a never-ending hellhole of recycling money,” he said.

“We have been without him for months now and I don’t miss it at all – things have come up but now we just do without if we can’t afford it. Money does make the world go round but it doesn’t bring you happiness. We’re a lot happier now we’re not borrowing from him anymore.

“If anyone is thinking about borrowing from a lender like this I would say just don’t do it. Speak to your family, find a legitimate source to borrow from and start saving for next year. If someone turns up on your doorstep offering you money and it seems too good to be true it will be – it will come back to haunt you.”

The Illegal Money Lending Team, also known as Stop Loan Sharks, investigates and prosecutes illegal lenders and offers support and advice to anyone who may be in debt to an illegal lender.

Tony Quigley, head of the IMLT, said: “Christmas is always a testing time when it comes to family finances, but there are safer ways to borrow money if that is needed.

“People should beware of apparently friendly faces appearing to do you a favour by offering loans. It may seem like a simple option, but things can soon turn nasty and you may end up trapped in a cycle of repaying huge amounts of interest and having to borrow again to pay that off.

“If you have been targeted in this way, get in touch with our specialist team in confidence for advice and support.

“We are so grateful to Anthony for sharing his story and we hope it helps anyone who is in the same situation come forward to contact us.”

There are an estimated 1.08 million people in debt to loan sharks in England, according to figures from the Centre for Social Justice.

Signs to look out for include being offered no paperwork, being asked to hand over bank cards or a passport until the debt is repaid, being charged huge amounts of interest and facing threats or intimidation when you can’t pay.

Since its launch in 2004, the IMLT has supported over 31,000 people and written off over £91 million worth of illegal debt, securing over 410 prosecutions for illegal money lending. Its Christmas campaign in 2023 is urging families to #ShopSmartNotShark and not to resort to illegal lenders if money is tight and consider safer options such as credit unions.

Anyone who has been affected by illegal money lending should call the Stop Loan Sharks 24/7 Helpline on 0300 555 2222 or access support online at www.stoploansharks.co.uk. Live Chat is available on the website from 9am to 5pm, Monday to Friday. 

Attending a workshop, The Net (via Manager Jaye) was happy to sign up to the local declaration against loan sharking.

A note about the Illegal Money Lending Teams

The Illegal Money Lending Teams in England, Scotland and Wales work alongside the Financial Conduct Authority (FCA) to investigate those operating within the consumer credit market without the appropriate authorisation.

The Illegal Money Lending Teams in England and Wales work in partnership with local Trading Standards Authorities in their related countries. They consist of specialist officers who investigate and prosecute illegal money lending and related activity and LIAISE officers who support victims and raise awareness of the dangers of borrowing from illegal money lenders.

Health and Wellbeing, Resources, Support Services

Do you or someone you know have a problem with gambling?

We will be joined at the hub by GamCare on Monday 19th February between 1-3pm for an information drop in session. No need to book, and if you can’t make it, there are some useful resources below.

The National Gambling Helpline

If you’re negatively affected by either your own gambling, or the gambling of a loved one you can call our confidential helpline on freephone 0808 8020 133 lines open 24/7. Or you can access our Live Web Chat  

Forums and Chatrooms

GamCare’s Forum is an online message board available 24/7, providing a safe and secure place to explore your relationship with gambling.  

Visit our Forum

We run regular chatrooms, where users can use live text chat to talk about issues related to gambling harms with other people in similar situations, supported by one of our Advisers. Visit our Chatrooms

Way Forward Group for Affected Others

Our Way Forward Group is an online supportive space for women who are affected by a loved one’s gambling. If you would like to join or refer someone to the group, please contact kerri.rustell@gamcare.org.uk

Self-Exclusion Software

TalkBanStop brings together practical free tools and support which can help support people to control their gambling and maintain a successful recovery for anyone harmed by gambling. 

The partnership offers a mixture of personal support via GamCare’s trained Advisers, free access to Gamban blocking software which can be installed on multiple devices, and encouragement to register for the free self-exclusion scheme, GAMSTOP

When used together, this combination of blocking software, self-exclusion and support puts in place additional layers of protection for anyone struggling to control their gambling. 

Support

Local adult support is delivered by our partner Breakeven. Find out more information on their 121 support options by visiting the Breakeven website

Young Person Support Service 

GamCare provide support to young people affected by gambling harms, either as a result of their own gambling or the gambling of a family member. 

Young people and professionals can refer directly in by contacting: YoungPeopleService@gamcare.org.uk or by calling their helpline on 020 3092 6964. 

You can find more information on our Young People Support Service on the Big Deal website www.BigDeal.org.uk.  

With thanks to GamCare for these resources.

Activities, Community News

Want to Learn How To Make Podcasts?

This is your chance to learn how to produce and launch your own podcasts, as everything you ever wanted to know about podcasts is coming to the Hub across five Wednesday nights.

The sessions start on Wednesday 21st February at 4.30pm to 6.30pm and will run every Wednesday until 13th March, when the final session will finish at 6pm. Cost is £112.50 for the whole course, which can be paid in advance in full, or in 3 x instalments of £30 on the night, with a final payment of £22.50. 

You’re in very safe hands with your tutor, Kieran Poole. He has produced at BBC Radio 2, BBC Radio 5 Live, BBC Radio Kent and Absolute Radio. Kieran has presented an award-winning radio show, a number of podcasts and is a stand-up comedian.

The cost of the five 90 minute sessions £112.50 per person, and you can book and pay in advance, or pay £22.50 on the night. If you’re unable to make any of the sessions, there will be a catch up zoom.

The only equipment required is your own laptop and wired earphones/headphones to each session. To book, email community@walderslade.hub.org.

charity, Community News, Volunteers

Brainstormz! Volunteer Sue is crowned as a Coronation Champion!

We are thrilled that one of our star volunteers, Sue Bulpin, has been selected as one of the 500 official Coronation Champions.

Sue lives with Functional Neurological Disorder but in spite of this, she runs a peer support group called Brainstormz! at the Net Community Hub on Saturday afternoons, for people with similar brain conditions and injuries. Sue supports her group with art therapies and by sharing advice, and provides a warm and welcoming space for those like herself, who tended to “hit a wall” at the weekend.

Commenting on becoming a Coronation Champion, Sue said: ”I’m amazed that I’ve got picked to go through – things like that don’t happen to me! It’s second nature what I do, I just enjoy helping people and giving back to the community, seeing people smile. I’m proud of what I’ve done and am excited to go to the celebration event. I’m proud of what the people I’ve supported have achieved, that gives me a lot of satisfaction.” 

The Coronation Champions Awards, launched by Royal Voluntary Service and supported by Her Majesty The Queen Consort, is all about celebrating the work of extraordinary volunteers across the UK. 

A total of 500 volunteers have been selected as Coronation Champions and will receive an official Coronation Champions pin badge, a signed certificate from Their Majesties, and an invite to one of the Coronation Celebrations, such as the Windsor Castle Coronation Concert or a Coronation Garden Party.

Huge congratulations to our Sue, who is off this weekend to the concert at Windsor Castle (we’ve never seen her so excited!) and will be proudly wearing her new pin badge. And quite possibly a new hat, shoes, coat … 😀

Find out more about the awards here: https://www.royalvoluntaryservice.org.uk/volunteering/coronation-champions-awards/

Community News, Female Focus, Support Services

Special guests for Female Focus

We’re delighted that we will be joined at the next Female Focus (January 12th from 1pm) by Medway Council’s Breast Cancer Awareness Team, alongisde a representative from MVA and Macmillan Cancer Support’s ‘Year of Listening’ programme.

Come along and have your say on helping to shape the future of local cancer services for women, as well as advice on how to reduce your risk of developing breast cancer, or advice on how to cope with receiving a diagnosis yourself or supporting someone you know.

Feel free to drop by to this support group for females only, which usually takes place on the second Thursday in the month.

charity, Community News, Funding, fundraising

An encouraging final phase of the year as funding rolls in

Huge thanks to us from three of our biggest supporters over the last five years.

Firstly, we received another £10k grant from The National Lottery Community Fund, which will cover most of our regular activity sessions for the next twelve months.

Following on from the advise of that, the Sir George Earle Benevolent Fund via the Kent Community Foundation has awarded us £3000 towards our costs costs, covering the period now to the end of February.

And at the end of November, we will be receiving our main tranche of funding from the Cooperative Community Fund, which will be used to run our Brainstormz! session (Saturdays, 1-4pm).

None of what we do would be possible without the generous support of our local community, both national and Medway lottery players and the fundraisers brought together under the Kent Community Foundation banner. You’re our heroes!

The Medway Lottery is an ongoing opportunity to raise funds for us – set up your account and choose us as your charity here.

Activities, recycle surgery, Resources

The Recycle Surgery is up and running!

In conjunction with Medway Council’s Recycle Team, the surgery will run on the third Monday in the month between 1-3pm.

Bring along small electrical items for recycling (or taking to the tip as appropriate) and stop for a cup of tea and chat about how to be environmentally friendly. Or just stop for a cup of tea and a chat about anything, we’re easy!

We launched the surgery on Monday, joined by the Mayor of Medway*, Councillor Jan Aldous and her consort Mr. Tony Aldous and were delighted with the response. The Medway Council van disappeared with three irons, two laptops, two tea urns, three printers and a lamp!

Save yourself a trip to the tip and join us on Monday, 20th June.

*Congratulations to Madam Mayor Jan on being elected to office this week for a further year 🙂

Activities, Female Focus, Support Services

Female Focus – our new Women’s Support Group

We’ve set aside the second Thursday in the month for a women’s support group, Female Focus. It will run from 1.30-3.30pm.

Come and join us for tea and cake, more cake and more tea, and a chat about all those issues that affect women (colloquially known as ‘women’s problems’) including – but not limited to – reproductive health (the big one) on and offline safety, and any other subject you as a group decide you’d like to discuss.

Our special guest in June will be a representative from Medway’s public health team to talk about female health problems.

We know how a focus on male bodies has historically led to worse treament for women (the symptoms for hearts attacks, for example, can be very different in women and yet the usual symptoms to look for are those which mainy affect men). So come armed with all your questions to ensure you know what to ask your GP when it comes to your health.

Here’s an interesting article from the BBC, on a new 3D female anatomy model that can be used to better treat women. And they’ve only just put it together in 2022 *rolls eyes*.

Activities, Community News, Funding, walderslade together

Celebrating the Queen’s Platinum Jubilee

The BIG bank holiday weekend is almost upon us, and thanks to the ever-wonderful Kent Community Foundation, we’ve been awarded £1900 to help Her Majesty celebrate!

While maintaining our usual activities, we’ve extended our opening times with bonus editions of arts and crafts with the fabulous Natasha at Creatabot, an afternoon tea, courtesy of WALT, finishing off with live music and other activities in the Big Tea Party.

The full calendar is below, do come along and join us!

Wednesday 1st June: 10am-3pm

Open Cafe with Chairobics at 11am and Creatabot Arts between 12.30-2.30pm.

Thursday 2nd June 12noon-4pm

Waltie’s Open Cafe and Afternoon Tea.

Friday 3rd June 12noon-4pm

Open Cafe with Creatabot Arts in residence from 1pm.

Saturday 4th June 11am-4pm

The Big Tea Party with WALT. All welcome to drop in for live music and activities throughout the day.

We do hope you will join us to raise a toast to Her Majesty 🙂